We try to make our environment fun and challenging, because we are proud of what we do. Everyone on our team enjoys working with people they love, playing with the gadgets they love, and serving the community they love.
We’re the master menders, the resurrectors of tech, the purveyors of device devastation. We’re the guys and gals at the other end of the counter assuring customers that we can fix it all and the ones behind the curtain making sure that every customer has a great experience.
This is a haven for technophiles, math nerds, gamers, sports nuts and pop culture fanatics. It’s where some of us break stuff in the name of science while others research and develop new strategies and techniques to fix them. It’s where we challenge our stores and ourselves to be better than we were the day before.
We do what we do because we care about people and their tech. We put our customers above anything else. Of course we love fixing cracked iPhone screens and broken charge ports, but we get our satisfaction from helping out folks who lost their connection to the outside world.
As a Customer Service Specialist, you’re highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but you’re also the person who guides them — advising, selling, and even setting up their new products. You perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You’re proud to represent Apple, and you get great satisfaction from helping customers develop relationships with Everything Mac.
•You’re passionate about Apple and eager to share that passion with others.
•You have strong people skills-you’re approachable, a good listener, and empathetic.
•You’re a team player, and understand the importance of asking for help when needed.
•You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
If this sounds like you, please apply below! Apply OnlineAs an iOS technician, you help new owners get started and current ones get quick, efficient support — developing strong, positive service relationships with Everything Mac and Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPhone and iPad devices. At other times, you refer customers to support team members who get them up and running again. In this role, you will be required to train to become an Apple Certified iOS technician where you will learn the skills to diagnose and repair the iPhone. The entire store team benefits from your commitment to providing the best care for customers. By helping Everything Mac maintain strong relationships with customers, you are instrumental to our success.
•You have excellent time management skills and can make decisions quickly.
•Currently or previously Apple certified candidates are preferred. You must obtain the certification of Apple Certified iOS Technician during the probationary period.
•You maintain composure and customer focus while troubleshooting and solving issues.
•You reassure customers when delivering product diagnoses and potential solutions.
•You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
If this sounds like you, please apply below!
As a computer technician, you help new owners get started and current ones get quick, efficient support — developing strong, positive service relationships with Everything Mac and Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with laptop and desktop computers. At other times, you refer customers to support team members who get them up and running again. In this role, you will be required to train to become an Apple Certified Mac Technician where you will learn the skills to diagnose and repair all model computer devices. The entire store team benefits from your commitment to providing the best care for customers. By helping Everything Mac maintain strong relationships with customers, you are instrumental to our success.
•You have excellent time management skills and can make decisions quickly.
•Currently or previously Apple certified candidates are preferred. You must obtain the certification of Apple Certified Mac Technician during the probationary period.
•You maintain composure and customer focus while troubleshooting and solving issues.
•You reassure customers when delivering product diagnoses and potential solutions.
•You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
If this sounds like you, please apply below!
